tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 0061714622
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP after trying again, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will enable the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the newly updated app without any problems. Once installed, you should be able to play smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. You can withdraw the earned gaming money after reaching the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn personally. This allows for separate management of bonus earnings and personal funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
tenexch prides itself on providing top-notch customer service, available 24/7 through a range of channels. Whether customers prefer to communicate through live chat, email, or phone support, they can expect prompt and personalized assistance at any time of day or night, every day of the week. Our dedicated team is committed to ensuring that every customer interaction is a positive and satisfying experience. In addition to our exceptional customer service, tenexch is also deeply committed to maintaining the highest standards of security and fairness. To achieve this, we employ advanced cryptographic technology and regularly audited random number generators (RNGs) to ensure the integrity and transparency of our games. This means that every outcome is truly random and unpredictable, and that our games are free from any sort of manipulation or bias.
Our casino was designed with the user's convenience in mind, featuring seamless navigation, a robust mobile platform, and 24/7 customer support to ensure a smooth and enjoyable gaming experience. We provide a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, making transactions quick and hassle-free. Our intuitive navigation allows users to easily find what they're looking for, with clear and concise menus and a user-friendly interface. The robust mobile platform ensures that users can access our casino from anywhere, at any time, without compromising on performance or functionality. Our 24/7 customer support team is available to assist with any queries or concerns, providing prompt and personalized support to ensure that users can focus on their gaming experience. We understand the importance of transparency and security, which is why we use industry-standard encryption to protect user data and transactions. We offer a variety of secure payment methods to cater to different preferences and needs. Our credit/debit card options provide a convenient and widely accepted method of deposit and withdrawal, while electronic wallets such as e-wallets and Skrill offer a fast and secure way to manage finances. Bank transfers provide an additional option for those who prefer a more traditional method. Overall, our casino is designed to provide a seamless and enjoyable gaming experience, with a focus on convenience, security, and customer support.