tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8066983446
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to securely log in, eliminating the need for a password or email. This streamlined process allows for easy access.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and start playing. Once downloaded, you can access the app and continue playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, with bonus funds not being withdrawable. This allows users to redeem their genuine gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours for confirmation. This delay is an exception to the usual speedy process.
Q4: Why is the bonus balance not being withdrawn?
You can use the money earned from a bonus in gaming activities, but it cannot be withdrawn by anyone else. The funds earned through gameplay when using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to ensure the withdrawal request is being processed. If the money has not been added to your wallet account within 24 hours, contact their care centre for assistance.
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