tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9320793597
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. If you still encounter issues, try clicking "send OTP" again and wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall the current version and then download the latest update. Once updated, you can log in and start playing. This should resolve any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earned gaming money, preventing the withdrawal of bonus funds. This means you can only access the winnings you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and successful process. Your cooperation in providing accurate and detailed information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may push the wait time to up to 24 hours. This delay is typically experienced when payment processing is slowed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you earn from playing games using the bonus amount. Any winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If the funds haven't appeared within 24 hours, contact their care centre for assistance.
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