tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4253498989
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you still encounter issues receiving the OTP, wait a little longer and try sending it again. If the problem persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your correct KYC details to customer support via email to facilitate account transfer. This will enable the customer support team to update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you'll be able to play the updated app easily.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other available apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities are eligible for withdrawal. This withdrawal policy applies to the money earned from gaming within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from playing games with the bonus can be withdrawn. The bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
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