tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 2844388366
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in securely without needing a password or email. This convenient method allows easy and hassle-free access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you still encounter issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you can log in and play without any problems. This should ensure a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This restriction ensures that users can only cash out their genuine gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app, including your Aadhar card, UPI information, and bank account details. This is a required step to move forward with the application. Your secure online storage of these sensitive details will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there may be occasional delays with payments, requiring a wait of up to 24 hours. This discrepancy can impact the overall speed of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our platform prioritizes your convenience and security, providing a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Each transaction is safeguarded by advanced encryption technology to ensure that your financial information remains confidential and secure. Our secure payment gateway uses high-level encryption protocols to scramble sensitive data, making it virtually impossible for unauthorized parties to access your information. Additionally, our system is regularly updated to stay ahead of emerging threats and vulnerabilities, providing you with peace of mind knowing that your transactions are protected by the latest security measures. Furthermore, our platform adheres to strict regulatory compliance standards, ensuring that all transactions are conducted in a fair and transparent manner. We maintain strict confidentiality regarding your personal and financial information, only disclosing it to authorized parties and in accordance with applicable laws and regulations. By using our platform, you can rest assured that your financial transactions are secure, reliable, and protected by advanced technology and strict compliance measures.
Our valued customers can take advantage of our generous welcome bonuses, ongoing promotions, and loyalty program that rewards frequent players with exclusive benefits. The program is designed to show appreciation for our loyal customers, offering them a unique gaming experience with enhanced rewards and privileges. In addition to our incentives, our dedicated customer support team is always available to assist with any questions or concerns. Our team is accessible 24 hours a day, 7 days a week, via live chat, email, and phone, ensuring that customers can get help whenever they need it. Whether you're a new or existing customer, our support team is committed to providing prompt and effective solutions to any issues that may arise.