tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7670851798
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you don't receive an OTP after a sufficient amount of time, you can access the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve any issues and restore access to your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve any issues. Then, download the latest version of the app to access its updated features. This should allow you to log in and enjoy playing the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities. Bonus earnings are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which should include saving your Aadhaar card, UPI information, and all relevant bank details. This will ensure a smooth and secure experience. Failure to do so may hinder the progress of your application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically result in a process time of 30 minutes to 3 hours. However, delays can occur with payment processing, which may cause users to wait up to 24 hours. This can occasionally impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can only cash out winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any errors. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, contact their care centre for assistance.
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