tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2743587158
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send," wait a bit longer before reaching out to the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. After uninstalling, download the latest version of the app, which should resolve any compatibility problems. Once the update is installed, you can log in and start playing the app without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus collected. The earned gaming money can be withdrawn once the minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth verification process. Completing these details is a necessary step before proceeding further.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made while playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain exclusive to gaming uses and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If issues persist, contact the care centre for assistance.
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