tenexch

tenexch App support

Contact
+91 3744875290

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple and secure method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent after clicking the "send OTP" button, and if it doesn't arrive within the allotted time, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to assist with the account transfer. This will help resolve the issue and re-activate your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, there's a restriction on withdrawing bonus money, which can only be accessed once it's earned through gaming. You can only withdraw the money earned from gaming activities, not the bonus.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and all bank details. This information is required for a seamless experience. Your onboarding will not be complete until all necessary details are verified and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in wait times of up to 24 hours. This can be a drawback for users who rely on quicker processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from the bonus can be withdrawn. The bonus amount itself is non-withdrawable, but any winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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