tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1260972542
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after waiting, try clicking the "send OTP" button again. If you still encounter issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support through email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device and then download the latest version. Once you've done this, you can log in and enjoy the updated app with ease. This should resolve any issues and allow you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only access their winnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual quick completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. The bonus funds themselves remain non-withdrawable for personal use.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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