tenexch

tenexch App support

Contact
+91 9904768563

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) sent to your mobile for successful login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify this, check your internet connection and ensure a strong signal is available. If you continue to experience issues, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, use the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help shift your account to the new phone number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to easily log in and start playing the updated app. This should resolve any problems you were experiencing and get you back up and running.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts. Users cannot withdraw bonus funds at this time.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This variance in processing time is a notable consideration when using the app.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus in gaming can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the money won while playing games using the bonus amount. The bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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