tenexch

tenexch App support

Contact
+91 6772209154

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you'll be logged in securely without needing a password or email. This convenient method allows for easy login access.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first check your internet connection and wait for a strong signal to come through. If you still don't receive an OTP after the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any account issues.

Q4: You are getting blackout and the app is not opening?

Uninstall the current app from your device to proceed. Download the latest version of the app to ensure you can log in and play without issues. Once updated, you can easily log in and enjoy the app's new features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals can only be made from the money earned through gaming activities, not from bonus funds. The earned gaming money is the only eligible amount for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for a smooth and secure process. If you haven't already, please add these details to proceed further in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete tasks in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, occasional payment delays may result in a wait time of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings section and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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