tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0290537553
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the OTP doesn't arrive after waiting, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can access the updated app and enjoy playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and you cannot withdraw bonus amounts. This limits the withdrawal options to your earned gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI ID, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a smooth process that can be completed in 30 minutes to 3 hours. However, delays in payments may occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except yourself. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and view your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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