tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2706470763
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password) verification. After verifying the OTP, you'll be logged in without needing a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you still have issues receiving the OTP, wait for the allotted time before reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app with ease. This should fix any problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for money earned from gaming activities, not bonus rewards. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in this app. This includes saving your Aadhar card, UPI, and all bank-related information. Completing these details is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in an additional wait time of up to 24 hours. This delay can add extra waiting time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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