tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 5638630960
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait for a short period. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can access the app's updated features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Only earnings from gaming activities can be withdrawn, not bonus rewards. Your collected bonus money cannot be withdrawn, only the money you've earned through gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, occasional delays in payment processing may require a waiting period of up to 24 hours. This delay can happen even with the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. This means you can only withdraw funds you've won from playing games, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
At tenexch, depositing and withdrawing funds is effortless, with a range of secure options available, including credit cards, electronic wallets, and bank transfers. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter.
tenexch is committed to responsible gaming and provides tools to help you manage your gaming habits. Our dedicated customer support team is available 24/7, ensuring that you receive assistance whenever you need it, whether you have questions, concerns, or need guidance on responsible gaming practices. Our platform is designed to offer a safe and enjoyable online gaming experience, and we strive to provide a positive and engaging environment for all users. Our team is passionate about ensuring that our customers have a great time while playing with us, and we are committed to providing the best possible experience. By joining tenexch today, you'll not only have access to a wide range of exciting games, but you'll also be part of a community that prioritizes responsible gaming and player well-being. Our team is always available to help you with any questions or concerns you may have, so you can focus on enjoying your online gaming experience to the fullest. So why wait? Join tenexch today and take your online gaming experience to new heights!