tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 9620945850
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access the app without needing a password or email. This convenient login method allows for easy access.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a strong signal, click "send OTP" and wait for the code to arrive, giving it sufficient time. If you don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the login issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you can easily log in and start playing the newly updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus funds. This means users cannot withdraw bonus rewards, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours to complete. However, there may be occasional delays with payments, causing users to wait up to 24 hours. This delay can disrupt the otherwise streamlined experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. You can withdraw the actual winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can reach out to their care centre for assistance.
At tenexch, we are committed to providing top-notch customer service, with a dedicated support team available 24/7, 365 days a year to assist you with any questions or concerns you may have. Whether you're a seasoned player or just starting out in the world of online casinos, we offer a range of promotions and bonuses to enhance your gaming experience. Our team is always ready to help you navigate any issues or doubts, providing personalized support and guidance to ensure you get the most out of your time with us. From the moment you join our community, you'll have access to a vast array of games, including slots, table games, and live dealer options. Our platform is designed to provide an immersive and engaging experience, with smooth gameplay, vibrant graphics, and realistic sound effects. Plus, our mobile app allows you to take your gaming on-the-go, wherever you are, whenever you want. But that's not all - we also offer a variety of loyalty programs and rewards to show our appreciation for your loyalty. The more you play, the more you'll earn, and the more benefits you'll unlock. From exclusive bonuses to VIP treatment, we're dedicated to making your experience with us as rewarding as possible. So why wait? Join tenexch today and discover a world of endless entertainment and opportunities to win big. With our commitment to customer service, variety of games, and rewards program, you'll be treated to an unparalleled online gaming experience.
Making deposits and withdrawals at tenexch is a seamless process, thanks to our diverse range of reliable payment options. These options include credit cards, electronic wallets, and cryptocurrencies, providing users with a high level of flexibility and convenience. At tenexch, the security and confidentiality of our customers' personal and financial information are our top priority. To ensure the integrity of all transactions, we employ robust encryption methods to protect sensitive data and prevent unauthorized access. This means that our customers can enjoy complete peace of mind when making deposits and withdrawals, knowing that their information is safe and secure.