tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7841611566
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After entering the number, verify the OTP sent to you, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the time to expire. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support via email to update your account. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to update it. Download the latest version of the app and it should now be compatible with your device. You can then log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows users to withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, and bonus funds cannot be withdrawn. Users can only access the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, some users may experience delays with payments, requiring a wait of up to 24 hours. This variance in processing time can occur despite the app's overall efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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