tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0729596945
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email, allowing for a quicker and more convenient login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal to be established, then click on 'send OTP' and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you can log in and continue playing as usual. This should allow you to access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming and do not include bonus funds. Money collected as a bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI, and bank account information. This will ensure a seamless and secure onboarding process. A fully populated KYC profile is required to access the app's full features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, resulting in a process time between 30 minutes and 3 hours. However, payment delays can occur, requiring patience for up to 24 hours before resolution. This may add extra wait time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus amount. This means the bonus earnings are for your gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
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