tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0204019242
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the specified time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support through email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app from the store. After updating, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This allows users to access their earned rewards in a more substantial amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all KYC details in this app, including saving your Aadhar card, UPI, and bank details. This is a required step for further access. All necessary information must be accurately filled out and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, payment processing delays can occasionally occur, in which case users may need to wait up to 24 hours for their payments to be finalized.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned while playing games with the bonus amount. The bonus funds themselves are restricted to gaming use and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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