tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2410214776
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure your internet connection is stable and strong. If you still face difficulties, click 'send OTP' and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to assist with account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and log in to access and play the updated app. This should resolve any compatibility problems and allow you to use the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This restricts users from withdrawing bonus money, which is a distinct feature of the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes saving your Aadhar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using your own money, but not the bonus amounts.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At tenexch, we prioritize your security and satisfaction above all else. Our secure deposit and withdrawal methods include popular options such as credit/debit cards, electronic wallets, and bank transfers, ensuring that your transactions are fast and protected. This allows you to make seamless and worry-free transactions, without compromising on your financial well-being. Additionally, we provide 24/7 customer support, ensuring that you have access to assistance whenever you need it. Our dedicated team is always available to help you with any questions, concerns, or issues you may encounter, providing you with peace of mind and a hassle-free experience. Whether you're making a deposit, withdrawing funds, or simply need guidance on how to use our services, our support team is always here to help.
Our commitment to excellence extends beyond the variety of games we offer. We guarantee a seamless experience with a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. All transactions are processed using industry-leading encryption technology to ensure the security and integrity of your financial information. Our user-friendly platform is designed to be accessible on both desktop and mobile devices, allowing you to enjoy your favorite games at any time, from anywhere. Whether you're at home, on the go, or in a busy office, our platform is optimized to provide a smooth and enjoyable gaming experience. In addition to our extensive game selection and secure payment options, we also prioritize customer support. Our dedicated team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you need help with a specific game, have a question about a promotion, or simply need technical assistance, our team is always here to help.