tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5743082941
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive after the designated time frame. If you don't receive the OTP, you can contact the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If it's changed, send your updated KYC details to the customer support via email to complete the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once installed, you can easily access the app and enjoy its updated features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in many other apps, offering a more generous withdrawal option. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This ensures that users can only withdraw the value they have generated through real gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait to up to 24 hours. This may be a rare exception to the generally efficient process within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and access your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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