tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3379742728
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP, which you must verify to access the account. This method replaces the need for a password or email login, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, you need to ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to expire before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your existing active number. If your number has changed, please submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the app from your device to proceed. After uninstalling, download and install the latest version of the app. This will allow you to log in and access the updated app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming money, not bonus funds. The earned gaming money can be withdrawn as per user preference, starting from a minimum of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment processing can vary the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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