tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2669615437
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. Now, you can easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is available. Wait for the strong signal, then click on send OTP and wait for the allotted time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details through email to shift your account. This will facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated, you can log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to the earnings from gaming, and not applicable to bonus amounts. This means you can only withdraw money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank details. This information will be used to verify your identity and facilitate further transactions. Ensure all necessary details are accurately saved to avoid any issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual swift processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and view your transaction history. If the request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, reach out to their care centre for assistance.
Our friendly interface ensures a seamless navigation experience, while advanced security measures safeguard your personal and financial information, ensuring it remains protected. We provide a range of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, allowing for swift and convenient transactions.
At tenexch, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. From the moment you join us, you'll be treated to a seamless and personalized experience that will leave you feeling valued and supported. Our team of experts is passionate about delivering exceptional service, and we're committed to making your experience with us a memorable one. Whether you're a new customer or a long-time user, we're here to help you every step of the way, from setting up your account to resolving any technical issues that may arise. At tenexch, we believe that every customer deserves a unique and tailored experience. That's why we've designed our support system to be flexible and adaptable, allowing us to respond quickly and effectively to your needs. Whether you're contacting us through our website, social media, or phone, you can be assured of a prompt and courteous response from our team. But it's not just about providing good service - it's about creating an experience that's truly unforgettable. That's why we're committed to going above and beyond to exceed your expectations. From special offers and promotions to exclusive access to new features and products, we're always looking for ways to surprise and delight our customers. So why wait? Join us today and discover the thrill and excitement that awaits you at tenexch. With our dedicated support team and commitment to customer satisfaction, you'll be just a click away from your next big win.