tenexch

tenexch App support

Contact
+91 2850918715

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to expire, then contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should resolve any compatibility problems. Once updated, you can log in and enjoy playing the app without any issues.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, a minimum of Rs. 100 can be withdrawn, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This limits users to withdrawing only their actual earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, typically taking between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay is a notable exception to the otherwise efficient experience offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within our gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games with the bonus amount. This bonus is for gaming purposes only, not for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't reflected, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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