tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1164843064
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Once connected, click on send OTP and wait for it to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, not the bonus amount collected. This means you can redeem your gaming winnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. Any winnings made using the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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