tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6412972122
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the OTP doesn't arrive after waiting, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can access the updated app and enjoy playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and you cannot withdraw bonus amounts. This limits the withdrawal options to your earned gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI ID, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a smooth process that can be completed in 30 minutes to 3 hours. However, delays in payments may occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are not withdrawable, only the resulting winnings are.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and view your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At tenexch, the safety and protection of our users are our top priorities. To ensure the security of your transactions, we offer a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This allows you to make fast and secure transactions with ease. In addition, our dedicated support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or any other issue, our team is here to help you quickly and efficiently. We understand the importance of maintaining the confidentiality and security of your personal and financial information. That's why we use advanced encryption and other security measures to protect your data and prevent unauthorized access. Our commitment to safety and protection extends beyond just our technology and security measures. We also have a team of experts who continuously monitor our systems and processes to identify and address any potential vulnerabilities or issues. At tenexch, we believe that safety and protection should not come at the expense of convenience. That's why we strive to provide a seamless and user-friendly experience for all of our customers, while also ensuring that your transactions are secure and protected.
Our platform is designed to be user-friendly, ensuring a seamless navigation experience whether you're playing on a desktop or mobile device. We offer a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, providing you with flexible options to manage your funds. Additionally, our dedicated customer support team is available 24/7, seven days a week, to assist with any questions or concerns you may have. This means you can focus on your gaming experience without worrying about technical issues or financial transactions.