tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2935636787
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to log in securely. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, verify that your internet connection is stable and has a strong signal. If you still don't receive the OTP, try clicking the "send OTP" button again. If the problem persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and access the updated app smoothly. Once installed, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. However, only earnings from gaming can be withdrawn, not bonus amounts. Withdrawn funds are limited to your gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, which includes saving your Aadhar card, UPI information, and bank details. This ensures a seamless and secure experience. Saving these details will facilitate further transactions and verify your identity.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, potentially extending the time to up to 24 hours for processing. This delay can affect the overall completion time, despite the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and any winnings earned from these funds are withdrawable. Conversely, the bonus amount itself cannot be withdrawn. Any winnings from the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At tenexch, the satisfaction of our customers is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. We understand that every player has a unique experience, and we're committed to providing personalized support to ensure that you have a seamless and enjoyable gaming experience. In addition to our exceptional support, we offer generous welcome bonuses, ongoing promotions, and loyalty programs to give you extra incentives to stay engaged and winning. From the moment you join us, you'll be treated to a world-class gaming experience that's tailored to your needs. Our team is constantly working to improve and expand our game offerings, so you'll always find something new and exciting to try. Whether you're a casual player or a seasoned pro, we've got something for everyone. So why wait? Join tenexch today and elevate your online gaming experience to the next level!
Our extensive range of payment methods makes it easy to deposit and withdraw funds, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options for added flexibility. We also provide 24/7 customer support to help with any questions or concerns, ensuring a seamless gaming experience.