tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2086111345
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in to the app, enter your registered mobile number and verify the OTP sent to you. This method eliminates the need for a password or email login. Simply entering your registered mobile number allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP after a reasonable wait, access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support via email to facilitate account transfer. This will help complete the account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earned gaming revenue, excluding bonus amounts. You cannot withdraw bonus money collected through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card and banking information through UPI. This will allow you to securely store all necessary details in one place. By doing so, you can efficiently manage your account and transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours, but occasional delays may occur. Payments can be delayed, resulting in a wait of up to 24 hours in some cases. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games using the bonus amount. This separate withdrawal process allows you to access your earned funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can seek assistance from their care centre.
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