tenexch

tenexch App support

Contact
+91 2012025726

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP received to complete the login process, eliminating the need for a password or email. This convenient method allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To complete this, ensure your internet connection is stable and strong. Wait for a strong signal and then click on "send OTP" again. If the OTP doesn't arrive within the allotted time, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. This should allow you to log in and play the app seamlessly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming activities, not from bonuses collected. This means you can't withdraw bonus funds, only the money you've won through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is a potential consideration when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any money earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can seek assistance from their customer care centre.

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