tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7368228574
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to you, and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try clicking "send OTP" again or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once installed, you should be able to log in and access the updated app seamlessly. This should resolve any compatibility or login issues you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, and bonus amounts cannot be withdrawn. This means you can only cash out the money you've earned by playing games, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app, including your Aadhaar card and UPI information. Additionally, please save all your bank details within the app for our records. This is a necessary step to complete your profile.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in the app is generally fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, occasional delays can occur, particularly with payments, which may take up to 24 hours to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings made using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
When it comes to transactions, we prioritize your convenience and security above all else. tenexch supports a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies. With fast processing times and robust encryption technology, you can rest assured that your funds and personal information are in safe hands. Our commitment to security is unwavering, and we employ multiple layers of protection to safeguard your transactions. This includes advanced encryption protocols, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our payment processing system is designed to be efficient and reliable, ensuring that your transactions are processed quickly and accurately. With a wide range of payment options available, you can choose the method that best suits your needs. Whether you prefer the convenience of a credit card, the speed of an e-wallet, or the anonymity of a cryptocurrency, we have you covered. In addition to our secure payment processing system, we also take measures to protect your personal and financial information. Our website is secured with industry-standard SSL encryption, ensuring that any data you enter is encrypted and protected from unauthorized access. We also adhere to strict data protection policies, ensuring that your information is kept confidential and only accessed by authorized personnel. At tenexch, we understand the importance of security and convenience in online transactions. That's why we're committed to providing a seamless and secure payment experience for all our customers. With our robust security measures and fast processing times, you can trust that your transactions are in good hands.
tenexch takes pride in providing top-notch customer service, with dedicated support available 24 hours a day, 7 days a week. Our team is always ready to assist you through live chat, email, or phone, ensuring that your needs are promptly addressed and your concerns are heard. Our deposit and withdrawal methods are designed with convenience in mind, supporting a wide range of payment options, including major credit cards, electronic wallets, and cryptocurrencies. This flexibility allows you to manage your account with ease, whenever and wherever you need to. Security is our top priority, and we utilize cutting-edge cryptographic technology to safeguard your personal and financial information. Our systems are designed to protect your data from unauthorized access, ensuring that your transactions are safe and secure. At tenexch, we understand the importance of trust and transparency in online transactions. That's why we're committed to providing a secure and reliable environment for our customers to manage their accounts, make deposits, and withdraw funds. With our robust security measures in place, you can have peace of mind knowing that your data is protected and your transactions are processed with the highest level of integrity.