tenexch

tenexch App support

Contact
+91 4543234536

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email. This streamlined process allows for easy and convenient login.

Q2: What should I do if I am not getting OTP?

To send the OTP, first ensure your internet connection is stable and strong. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you're still unable to receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details through email to the customer support system to shift your account. This will enable the completion of the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and start playing without any problems. This update will ensure you have the most up-to-date features and a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. Withdrawals can only be made from earned gaming funds, not from bonus collections. This means you can't withdraw bonus money, only the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI, and bank account information. This will ensure a smooth and secure onboarding process. Filling out these details in full is necessary to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay may be frustrating, but it's essential to note that the app's primary services function efficiently.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount, but not the bonus itself. The bonus funds are restricted for gaming activities only.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is pending. If the money doesn't show up in your wallet account within 24 hours, contact their care centre for assistance.

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