tenexch

tenexch App support

Contact
+91 8893408582

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, check your internet connection for a strong signal. If you're unable to receive the OTP after a reasonable amount of time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once updated, you can access the app and enjoy its features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are only possible for the money earned from gaming, not the bonus collected. The earned gaming money can be withdrawn without restrictions.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI, and bank account information. Having these details saved will ensure a smooth verification process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's efficient services typically complete the process within 3 hours, reducing wait times from 30 minutes. However, occasional delays in payments may extend wait times to up to 24 hours. This variability affects the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. Funds earned from bonus play can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is not showing up, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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