tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0580016612
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely authenticate. This method eliminates the need for a password or email login, allowing easy access with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a strong internet connection. Wait for a good signal, then click on send OTP and wait for the specified time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This should allow you to access the new features and improvements.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. This means users can access their earnings from gaming activities, but not any additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Failing to do so may delay your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, typically taking 30 minutes to 3 hours. However, payment processing may occasionally experience delays, resulting in a wait time of up to 24 hours. This delay occurs in rare instances, but does not affect the overall stability of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn as per our withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
tenexch prides itself on providing top-notch customer service, available 24/7 through a range of channels. Whether customers prefer to communicate through live chat, email, or phone support, they can expect prompt and personalized assistance at any time of day or night, every day of the week. Our dedicated team is committed to ensuring that every customer interaction is a positive and satisfying experience. In addition to our exceptional customer service, tenexch is also deeply committed to maintaining the highest standards of security and fairness. To achieve this, we employ advanced cryptographic technology and regularly audited random number generators (RNGs) to ensure the integrity and transparency of our games. This means that every outcome is truly random and unpredictable, and that our games are free from any sort of manipulation or bias.
To ensure a smooth and enjoyable gaming experience, tenexch offers a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our dedicated 24/7 customer support team is always just a click away, ready to assist you with any questions or concerns you may have. Whether you need help with a specific game, have a technical issue, or simply want to know more about our services, our team is committed to providing prompt and helpful responses to ensure your gaming experience is nothing short of exceptional. With tenexch, you can rest assured that you're in good hands, with a team that's dedicated to making your gaming journey as seamless and enjoyable as possible.