tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2682634007
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This method eliminates the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent after clicking the send button, and if it doesn't arrive within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active account number. If your account number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and once installed, you should be able to log in and play without any problems. This should update the app to its latest version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus rewards. This means that users cannot withdraw bonus money collected through other means.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you need to submit all your KYC details in the app, which includes linking your Aadhaar card, UPI, and saving your bank details. This information is required for verification purposes. Once submitted, your KYC details will be stored securely in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process in 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours to resolve. This delay can add extra waiting time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not showing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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