tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9556515457
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in securely. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is stable and you have a strong signal. If you don't receive the OTP within the allotted time, you can try sending it again by clicking the 'send OTP' option. If you still encounter issues, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the active number you're currently using. If your number has changed, update your account by sending your KYC details to our customer support team via email. This will assist in transferring your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earned gaming money and do not include bonus funds. This means users can access their earnings from gaming, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking from 30 minutes to 3 hours to complete. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone but the player who earned it. You can withdraw the amount you win while playing with the bonus in your account. Any winnings from bonus funds can be withdrawn, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If the funds don't appear within 24 hours, you can contact their care centre for further assistance.
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