tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8980002190
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This method allows you to log in without needing a password or email. It's a convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Click "send OTP" and wait for a few minutes for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number initially. If the number has changed, send your valid KYC details to the customer support through email. This will facilitate the process of transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and gameplay.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other similar apps. Withdrawals are limited to the money earned through gaming activities, and not the bonus amounts collected. This means users can only withdraw the earnings from their gaming achievements.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI, and bank details. This ensures a smooth and secure verification process. Having all necessary information on file will facilitate a faster and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, completing the process within 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours in some cases. This delay in payment processing is an occasional issue with the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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