tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2364576005
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send", you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to initiate the account transfer process. This will help facilitate the shift to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can continue playing without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and not for bonus amounts. This means you can withdraw the money you've earned through gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you need to complete and submit all your Know Your Customer (KYC) details, which should include saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay can be unpredictable and may add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The two funds - bonus and winnings - are treated separately and have different withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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