tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5581122137
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive an OTP after clicking "send", check again after a reasonable time. If issues persist, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the new version, you can log in and start playing without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw earnings from gaming activities, not bonus money collected. This means you can cash out the money you've earned by playing games, but not additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. Completing these steps is necessary for the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. These delays can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used within the gaming platform and cannot be withdrawn. Money earned from playing games with the bonus amount is eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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