tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1569187159
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive the OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP, you can try sending it again, or if that fails, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If you've changed numbers, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and install it. You should then be able to log in and access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. You can redeem the gaming earnings once you've reached this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be submitted in this app, including your Aadhar card and bank details. This should also include saving your UPI (Unified Payments Interface) information. Having all these details saved in the app will ensure the process is completed successfully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's rapid and stable services can complete some processes in under 30 minutes, while others may take up to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within gaming activities and cannot be withdrawn separately. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the money will be added to your wallet account within 24 hours. If it doesn't happen, contact their care centre for assistance.
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