tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9536322124
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you don't receive the OTP within the allotted time, you can try clicking on "send OTP" again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active registered number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app to ensure you have the most up-to-date features and functionality. This will allow you to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only withdraw the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a seamless experience. Failure to do so may hinder your ability to use the app's full features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This exception can add to the overall time it takes to complete a transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawals. Any money earned while playing with the bonus amount can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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