tenexch

tenexch App support

Contact
+91 2547236057

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to establish a stable connection. If you still don't receive an OTP, click on send OTP again and wait for the allocated time to pass. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities. Bonus money is not eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Your cooperation in providing these details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, there may be occasional delays with payments, potentially leading to a wait time of up to 24 hours. Overall, the app's efficiency is generally effective, but some users may experience brief payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the user who earned it. Any winnings earned from playing games with the bonus amount can be withdrawn by the user. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If it's still not resolved, you can contact their care centre for further assistance.

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