tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7704642703
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely authenticate your account. You'll no longer need a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If after clicking 'send OTP' you don't receive it, try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play with no problems. This should update the app to the latest version and fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus funds excluded. The app does not allow users to withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can interrupt the otherwise efficient completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable, but winnings earned from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be added to your wallet account. If it still doesn't appear, you can contact their care centre for assistance.
Our user-friendly interface ensures effortless navigation, allowing you to quickly immerse yourself in the game's emotional experience. We take pride in offering a range of secure and diverse deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options, ensuring seamless transactions with no complications. Furthermore, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues, providing peace of mind as you play.
At tenexch, we understand the significance of seamless financial transactions. To ensure that our customers can manage their funds with ease and security, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This flexibility allows users to make transactions quickly and efficiently, without any hassle. Our user-friendly interface is designed to be intuitive and easy to navigate, making it simple for customers to manage their accounts and track their transactions. Additionally, our dedicated customer support team is available 24/7, providing assistance and resolving any issues promptly, so that our customers can focus on their financial goals. By providing multiple payment options and exceptional customer support, we strive to make the financial management experience with us nothing short of exceptional. Our commitment to providing a seamless and secure transaction experience is unwavering, and we are dedicated to building trust with our customers.