tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5029158538
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to appear. If you still don't receive an OTP after clicking "send," you can try contacting the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To continue using the account, try logging in with the same active number. If the number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will ensure your account is updated and functional.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you should be able to log in and play without any problems. Once updated, you can access the app and start playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. However, this withdrawal limit only applies to earnings from gaming and does not include bonus rewards. Money earned from gaming can be withdrawn, but bonus money collected cannot be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved within the app. This includes linking your Aadhaar card, UPI account, and providing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially causing users to wait up to 24 hours. This delay can be an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
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