tenexch

tenexch App support

Contact
+91 3884459533

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This eliminates the need for a password or email login, making it easier to access your account.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a proper signal while clicking on send OTP, and if you don't receive the OTP in time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To proceed, try logging in with the same active number. If the number has changed, update your customer support team with your correct KYC details via email to facilitate account transfer. This will help resolve the issue and shift your account successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app to ensure you have the most up-to-date version. Once installed, you should be able to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount offered by other apps. Withdrawals are only available for earned gaming money, not for collected bonus amounts. This means users can access their gaming earnings but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC (Know Your Customer) details through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but in most cases, it takes around 30 minutes. However, payment delays can occur, causing users to wait up to 24 hours for their transactions to be processed. This delay is an exception to the usual speed of the app's services.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings to play games, not to withdraw the bonus itself. Any money you win while playing with the bonus can be withdrawn. This means the bonus amount remains locked in the account.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.

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