tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7325157285
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This process allows for a quick and easy login experience.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. If you don't receive the OTP, wait for the allotted time and then attempt to resend it. If issues persist, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If your number has changed, update your KYC details and submit them to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app with ease. This should resolve any compatibility problems or bugs.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum amount of Rs. 100, which is a higher threshold compared to other similar apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means you can only cash out the money you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the complexity of the task. However, payment processing may experience delays, requiring users to wait up to 24 hours for the transaction to be finalized. This delay occurs occasionally, but the overall app performance remains efficient and speedy.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, as the withdrawal request may fail to show there temporarily. If the funds still don't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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