tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5183558761
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method allows for easy access without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" again and wait. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you will be able to log in and play with the updated features. This should allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and bonus collected funds cannot be withdrawn. This allows users to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay is a notable exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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