tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1618247706
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To confirm your login, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time to pass. If you still don't receive an OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then try logging in to access the updated features. This should allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not from bonuses. This means users can only cash out their winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a seamless experience. Please ensure all required information is accurately saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can be a drawback to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player themselves. Any winnings earned while playing with the bonus can be withdrawn. This separation of bonus and winnings allows for distinct usage and withdrawal options.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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