tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8016753511
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to facilitate the transfer of your account to the new number. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should resolve any compatibility issues and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for the money earned through gaming activities, not bonus amounts. This means users can access their gaming earnings, but not any bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual speedy service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
At tenexch, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter while playing our online games. Our team is committed to providing you with a seamless and enjoyable gaming experience, and we're always here to help you overcome any obstacles that may arise. Whether you're experiencing technical difficulties, need guidance on how to play a particular game, or simply have a question about our services, our support team is ready to help. We understand that our customers are our most valuable asset, and we strive to provide personalized and efficient support to ensure that you can focus on what matters most - enjoying your online gaming experience. By joining us at tenexch, you'll not only have access to a wide range of online games, but also to a team of experts who are passionate about providing exceptional customer service. Our goal is to create a community where you can connect with other players, share tips and strategies, and have a blast playing your favorite games. So why wait? Join us at tenexch today and take your online gaming experience to new heights!
At tenexch, security and convenience are our top priorities. We offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring that transactions are fast and hassle-free. Our commitment to security is unwavering, and we employ the latest technology to protect your personal and financial information. Our customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a specific feature, our team is always ready to provide guidance and support. This means that you can focus on enjoying your experience with us, without worrying about any complications or delays. We understand that your time is valuable, and we strive to make every interaction with us as smooth and enjoyable as possible. Our team is dedicated to providing exceptional customer service, and we're always looking for ways to improve and innovate. By choosing tenexch, you can trust that you're in good hands, and that we're committed to making your experience with us a positive and memorable one.