tenexch

tenexch App support

Contact
+91 1863561432

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This method replaces the need for a password or email login. You can now easily access the app using just your mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To proceed, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support team, and we will assist you with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you should be able to access the app seamlessly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available apps. Users can withdraw funds earned from gaming, but not bonus money collected. Withdrawn funds are restricted to earnings only, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay may be due to the payment processing itself rather than the app's services.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned using the bonus can only be used for gaming purposes and cannot be withdrawn. Conversely, any funds won from games played with the bonus can be withdrawn. This means you can use your bonus earnings to play more games, but not to withdraw cash.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.

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