tenexch

tenexch App support

Contact
+91 1658319165

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To complete this process, first check your internet connection and wait for a strong signal. After clicking "send OTP," wait for the designated time and if you don't receive the code, use the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you can easily access and enjoy the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can only withdraw the revenue you've earned from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you need to complete and submit your KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay in payment processing can sometimes extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus within your gaming account. The bonus funds themselves are non-withdrawable, but any winnings earned from playing with the bonus can be withdrawn. This means you can access your winnings as cash, but not the initial bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the request is failing, don't worry as the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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