tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9428766758
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to complete the login process. Once logged in, you'll no longer need to use a password or email for access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter problems, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If the number has changed, send your updated KYC details to the customer support system via email to assist with transferring your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app as normal.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users cannot withdraw bonus money, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app provides fast and stable services, reducing the overall process time to 3 hours, down from 30 minutes. However, in some instances, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception rather than the norm, due to the app's usual efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus funds themselves, however, remain locked in the gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue with your withdrawal request, first check your transaction history in the settings. If the problem persists, the funds will be added to your wallet account within 24 hours. If the issue still doesn't resolve, you can reach out to their customer care centre for assistance.
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